Noms & Bevs – Returns & Refunds Policy

Last Updated: November 10, 2025

1. Overview

At Noms & Bevs, we want you to love what you order. Each product is made with care through our on-demand fulfillment partners (such as Printful and Printify) to help reduce waste and overproduction.

Because most items are made-to-order, we kindly ask you to review this policy carefully before purchasing.

2. Return Window

We accept eligible returns within 30 days of the delivery date as shown on your tracking confirmation. To start a return, email us at support@nomsandbevs.com with your order number and photos (if applicable).

3. Eligibility Requirements

To qualify for a return or exchange:

• The item must be in the same condition you received it — unworn, unwashed, unused, with original tags and packaging.
• You must provide a receipt or proof of purchase.
• Items must be shipped back in secure packaging to avoid damage in transit.

Once your return request is approved, we’ll email you a prepaid return shipping label and instructions on how to send it back. If the return is due to a defect or error on our part, we’ll cover the cost. For all other returns, the shipping cost will be deducted from your refund.

⚠️ Important: Returns sent without prior authorization may be refused or experience processing delays.

4. Non-Returnable & Final Sale Items

We cannot accept returns or exchanges on the following:

• Custom, personalized, or limited-edition products (including made-to-order collaborations or special drops).
• Perishable or personal items, such as food, drinkware with sanitary seals removed, or beauty/personal care goods.
• Gift cards and sale items marked “final sale.”
• Hazardous materials, flammable liquids, or gases.

If you have a question about whether your item qualifies, email support@nomsandbevs.com before sending it back.

5. Damages, Defects & Wrong Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, misprinted, or incorrect, contact us within 7 days of delivery with clear photos of the issue. We’ll evaluate the situation and arrange a replacement, repair, or refund at no extra cost.

For made-to-order items, small variations in print placement, tone, or sizing (within manufacturing tolerance) are normal and not considered defects.

6. Exchanges

Need a different size or color? The quickest option is to place a new order for the desired item after your return is approved. Once we receive the returned item, your refund will be processed as described below. We do not process direct exchanges. Please place a new order for the desired item after your return is approved.

7. Refunds

After receiving and inspecting your return, we’ll email you to confirm whether the refund was approved. If approved, refunds are issued to your original payment method within 10 business days.

Please note:

• Banks and credit card providers may take additional time to post the refund.
• If more than 15 business days have passed since approval and you haven’t received your refund, contact us at support@nomsandbevs.com.

8. Return Shipping Address

Once your return is approved, you’ll receive the correct return address for your specific order (which may differ depending on the fulfillment partner or region).

Returns sent without approval or to an incorrect address may experience delays or be refused.

9. Sustainability Reminder

Because our products are made-to-order, every return has an environmental cost. If you’re unsure about a size, color, or style, please check product details or email us before ordering. We’re happy to help ensure a great fit the first time.

10. Contact

Questions about returns, refunds, or exchanges? We’re here to help.
Email: support@nomsandbevs.com
Typical response time: 1–2 business days